Dental IT Support in Calgary: local technicians who come to you

Charts won’t open and patients are in the chairs. Who comes in?

Our local Calgary team of IT specialists and technicians comes to your clinic or office. Many issues are fixed quickly in a group chat with your staff, plus remote access. When we restore a failed server from local storage, it has taken less than 2 hours. From $55 per PC per month.

Call (604) 813-7881

Book a free IT review

24/7 emergency line

Our regular hours are Monday to Friday, 7am to 5pm MT. For emergencies we’re 24/7 on the same number, (604) 813-7881, and it’s always answered by a person. Call us at (604) 813-7881 or email hello <at> bensonhunt <dot> com.

Who provides dental IT support in Calgary?

Dental IT support in Calgary comes from a local team of IT specialists and technicians who visit your clinic, with a dedicated group chat and remote access for quick fixes. We cover practice software, imaging, servers, backups, cybersecurity and new clinic planning. Our IT specialists are local in Calgary. We don’t run a walk-in office, so we come to you. Call (604) 813-7881.

Tell us what is going on, by phone or in your group chat. Many issues are fixed quickly that way, and when you need hands in the room, our Calgary team comes to your clinic. We don’t run a walk-in office, so we come to you. Our team includes a DDS and an RDH, and our work is built on ITIL best practices, so we talk about IT in the language of a working clinic. The dental IT support overview explains how we work across all three cities.

25+clinics set up in new build or expansion phases
24/7emergency line (604) 813-7881, always answered by a person

Dentist or office manager? Here’s the short version.

If you own the clinic

Downtime costs chairs. When we restore a failed server from local storage, it has taken less than 2 hours.
Patient data stays recoverable. Backup copies are locked for 30 days, and no one can delete them early. The encrypted offsite copy stays in Canada, in Vancouver, BC.
One flat rate. $55 to $125 per PC per month, in writing before you commit.

If you run the office

No more voicemail. A person answers (604) 813-7881, 24/7 for emergencies.
Someone local comes in. Our Calgary technicians are local. There’s no walk-in office, so we come to your clinic.
Quick fixes in your group chat. Many issues are solved fast with remote access.

Why it matters, in plain words

Three pieces of tech every Calgary clinic should ask about, and why.

RAID 10

Why a dead drive shouldn’t stop the schedule

Drives fail. With RAID 10 and hot-swap bays, a failed drive is replaced while the front desk keeps booking. It still isn’t a backup.

Immutable backups

Why ransomware hunts for your backups first

Delete the backups and the clinic has to pay or rebuild. Our copies are locked for 30 days, and no one, not even us, can delete them early.

Business firewall

Why waiting room Wi-Fi shouldn’t share a network with charts

A separate Wi-Fi name isn’t a separate network. A business firewall and VLANs keep guests on the internet and away from your server.

More plain guides: Hyper-V, DNS filtering and multi-factor sign in. Or see them all.

On-site dental IT in Calgary

We lead with on-site visits. IT specialists and technicians from our local Calgary team come to your clinic, and we plan visits around your schedule and your patients.

A visit makes sense for setting up workstations, sensors and printers, connecting CBCT and pan x-ray machines to the network, checking the server, rack and cabling, walking a renovation before the walls close, and chasing problems that are hard to see from a screen.

Group chat and remote access for Calgary clinics

Many issues are fixed quickly in a dedicated group chat with your clinic’s users, plus remote access to the computer or server.

What we support at Calgary dental clinics

We look after the full stack: the practice software, the imaging, and the server, network and backups underneath.

Software: Dentrix, ClearDent, Dolphin, Tracker, ABELDent, Curve Dental, AkituOne and Open Dental. Imaging: Dexis, Vatech and Apex sensors, Scan-X PSP plate scanners, and CBCT and pan x-ray machines (the network and IT side), including Vatech, Sirona and KaVo.

Security and backups: a Cisco Meraki MX firewall with Advanced Security, web filtering from Cisco (or an equivalent if price is a concern) and Huntress, with 24/7 monitoring. Backups follow a 3-2-1 plan with an immutable copy, locked for 30 days so it can’t be changed or deleted in that time. We spot check multiple copies and test a full recovery every year.

We take care of the IT side of your practice software. For feature questions, the software vendor is the right call.

Alberta privacy rules for Calgary clinics

Calgary clinics are in Alberta, so Alberta health privacy rules are the ones to check. Privacy law is your clinic’s responsibility, and we don’t give legal advice.

Rules change, so please check current rules with the official sources. Here is a short guide to what to look at.

Health Information Act (HIA). Dentists are custodians of patient health information. Ask your lawyer whether you need a written information manager agreement with your IT provider.
Privacy impact assessments (PIAs). Ask the OIPC and the CDSA when a new system or a change in how you handle health information needs one. Your clinic is responsible for completing the PIA on a reasonable schedule. We work with lawyer Ritchie Po, part of our MSP, to assist with your PIA.
Breach reporting. The OIPC explains who to tell and when, if a breach could put a patient at risk.

We build the technical side: encryption, multi-factor sign in, patching, access reviews, logging and tested backups, and we help you write a simple breach response plan.

This is general information, not legal advice.

Official sources:

Last reviewed: October 2, 2026

How does dental IT support work in Calgary?

1Reach us by the channel that suits you
2We fix what we can quickly
3A technician comes on site

Every clinic gets its own group chat with dedicated technicians, on WhatsApp, Slack, Google Chat or Microsoft Teams. It’s for IT help, so keep patient details out of the chat.

Dental software we support

Imaging, equipment and supply partners

Calgary clients we work with

Smiles Studio, a current client.
Ecco Recycling, a business we have managed.

Planning IT for a new dental clinic in Calgary

Opening a clinic or renovating? We completed data cabling setup, IT setup, and all hardware and software implementation for more than 25 clinics in new build or expansion phases combined.

Plan My Clinic’s IT

Examples of our dental clinic build work

Cabling, racks and treatment room technology from clinic projects we have worked on.

Cabling before cleanup
Cleanup in progress
A neat, managed rack
Operatory cabinetry and chair
Wall-mounted display in a treatment room
Networking for an anesthesia room

Areas we serve near Calgary

Our Calgary IT specialists and technicians also come to clinics in these nearby towns. Same local team, same number: (604) 813-7881.

Airdrie
Cochrane

Also see

Dental software help

Dental IT questions from Calgary clinics

Do you offer dental IT support in Calgary?

Yes. Our local Calgary team, with IT specialists and technicians on site, leads with on-site visits and backs them with a group chat and remote access. We cover practice software, imaging, servers, networks, backups and cybersecurity.

Do you have an office in Calgary?

Our IT specialists are local in Calgary. We don’t run a walk-in office, so we come to you. Local teams serve Vancouver, Edmonton and Calgary. Call (604) 813-7881, our main line for all three cities.

See all questions

Which software do you support at Calgary clinics?

Dentrix, ClearDent, Tracker, Curve Dental, AkituOne and Open Dental, along with Dolphin and ABELDent. We handle the IT side. Feature questions go to the software vendor.

What does the Health Information Act mean for my IT?

Alberta dentists are custodians under the HIA. The rules can touch written agreements with IT providers, privacy impact assessments and breach reporting. Your clinic is responsible for completing any required privacy impact assessment (PIA) on a reasonable schedule. We work with lawyer Ritchie Po, part of our MSP, to assist with your PIA. Please check current rules with your lawyer, the CDSA and the OIPC. We build the technical safeguards, and this isn’t legal advice.

What should we do if ransomware hits the clinic?

Disconnect the affected computers and call us right away. We help contain it, check backups, restore clean systems and work out what was touched. The OIPC breach page explains reporting, and your lawyer can advise.

How much does dental IT support cost in Calgary?

Managed support is a flat monthly rate of $55 to $125 per PC per month, with help desk, monitoring, 3-2-1 backups and more included. There’s no travel fee in Calgary, because we’re local. Managed clients don’t pay a travel fee anywhere. Projects such as cabling are quoted separately. We don’t do break/fix work except in special circumstances, but we offer one free break/fix assessment. See our support plans.

Can you plan IT for a new clinic in Calgary?

Yes. We completed data cabling setup, IT setup, and all hardware and software implementation for more than 25 clinics in new build or expansion phases combined. We plan the cabling, network, servers or cloud, and imaging connections, and we come on site to walk the space with you.

Ready to talk about your Calgary clinic’s IT?

Call our main line at (604) 813-7881, which serves Vancouver, Edmonton and Calgary, or send us a note. Our regular hours are Monday to Friday, 7am to 5pm MT. For emergencies we’re 24/7 on the same number, and it’s always answered by a person. Our team is human and easy to reach by phone, WhatsApp, email, Slack, Teams or Google Chat.

Prefer email? Write to hello <at> bensonhunt <dot> com or use our contact page.

Calgary: Our IT specialists are local in Calgary. We don’t run a walk-in office, so we come to you.

Call (604) 813-7881

Book a free IT review