Emergency support 24/7. The phone is always answered by a person.
How to Share Files Safely: a guide for law firms
Safe ways to send client files
How to share files with clients, other firms and your own lawyers, without putting client trust or the firm’s name at risk.
For partners and administrators
Share files without risking client trust
One forwarded attachment can put a client and the firm’s name at risk. We set up safe ways to share with clients, other firms and your own lawyers.
Safe paths we set up or recommend
- Secure links that expire and check who is opening them
- Encrypted email with Purview Message Encryption, included in Microsoft 365 Business Premium
- A client portal that records who opened what
- One source of truth in Worldox or SharePoint and Teams, with permissions set by matter
- Data loss prevention that flags sensitive information, set up if the firm needs it
- Electronic court and registry filing portals
- Secure fax that arrives as email
- Encrypted USB drives, only for large court or discovery files
- Data rooms for big deals, with tracked views
Habits to retire
- Email attachments
- Reply all or autocomplete to the wrong person
- Copier scan to email without encryption
Personal copies
- Personal Gmail or Dropbox
- Copies on a home computer or personal OneDrive
- USB sticks
Links and chat
- Public “anyone with the link” shares on WeTransfer, Drive or Dropbox
- Text or WhatsApp photos of documents or ID
- Zoom or Teams chat uploads that linger
Paper and fax
- Fax to a wrong number
- Paper or courier with no tracking
Wire or banking instructions changed? Confirm by phone using a number you already know, not one from the email.
We look at how your firm shares files today.
Talk to a person.
(604) 813-7881
24/7 emergency line
Mon to Fri, 7am to 5pm MT. Emergency support 24/7 at (604) 813-7881, always answered by a person.
